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Post by littlenipper on Dec 14, 2023 19:26:07 GMT
Prices from 7 January 2024
Our prices are changing from 7th January 2024.
Sheffield
CityBus 1-Day: £5.60
CityBus 7-Day: £20.10 (£21.20 on-board*)
CityBus Flexi5: £22.40
CityBus 28-Day: £75.30
CityBus Annual: £867.00
CityWide 1-Day: £6.30
CityWide 7-Day: £21.60 (£23.40 on-board*)
CityWide Flexi5: £25.20
CityWide 28-Day: £81.00
CityWide Annual: £933.30
Barnsley, Rotherham & Doncaster
Separate tickets priced below:
BConnect / DonConnect / RConnect 1-Day: £6.20
BConnect / DonConnect / RConnect 7-Day: £21.60 (£23.20 on-board*°)
BConnect / DonConnect / RConnect Flexi5: £24.80
BConnect / DonConnect / RConnect 28-Day: £81.20
BConnect / DonConnect / RConnect Annual: £934.70
°DonConnect 7 Day tickets not sold on-board First Services
South Yorkshire
SYConnect 1-Day: £8.60
SYConnect 7-Day: £29.00 (£32.20 on-board*)
SYConnect Flexi5: £34.40
SYConnect 28-Day: £108.80
SYConnect Annual: £1,241.60
SYConnect+ 1-Day: £10.70
SYConnect+ Flexi5: n/a
SYConnect+ 7-Day: £37.70
SYConnect+ 28-Day: £141.50
SYConnect+ Annual: £1,585.60
5-18 Years
GetAbout 1-Day: £3.10
GetAbout 7-Day: £10.50 (£11.70 on-board)
GetAbout 28-Day: £41.70
GetAbout+ 1-Day: £4.80
GetAbout+ 7-Day: £17.20
GetAbout+ 28-Day: £69.10
18-22 year olds continue to have a 15% discount on products with an 18-22 Discount card and Zoom Beyond 18-21 Travel Pass.
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Post by alemaster on Dec 14, 2023 19:40:04 GMT
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Post by The Captain on Dec 14, 2023 21:02:33 GMT
Crikey...
Drivers are going to get it in the neck again.
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donc
Inspector
Posts: 591 
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Post by donc on Dec 14, 2023 21:47:11 GMT
WTF £108.80 for a month's travel?? that's more than some council tax bands, ridiculous.
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Post by crossscythe on Dec 14, 2023 22:04:04 GMT
I see they are trying to encourage people to buy on their mobile phones then, by charging a different tier for tickets bought in cash, onboard. 👎 Shame on them. Cash and paper tickets for the win.
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Post by teapot42 on Dec 15, 2023 9:49:34 GMT
I see they are trying to encourage people to buy on their mobile phones then, by charging a different tier for tickets bought in cash, onboard. 👎 Shame on them. Cash and paper tickets for the win. I've seen a few stories recently pointing out that the dwell time involved in handling paper ticket purchases, especially with cash, is a significant delay to some services. (As an aside, Stagecoach don't seem to carry cash any more - first bus of the day often can't even give 40p change!)
While I'm not a massive fan of mobile ticketing (I'd prefer a country-wide smartcard scheme or even reintroducing conductors on busy routes) I feel nudging those who are happy to be nudged over to a system which reduces delays isn't a terrible thing.
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Post by Mainline on Dec 15, 2023 10:21:49 GMT
I see they are trying to encourage people to buy on their mobile phones then, by charging a different tier for tickets bought in cash, onboard. 👎 Shame on them. Cash and paper tickets for the win. (As an aside, Stagecoach don't seem to carry cash any more - first bus of the day often can't even give 40p change!) Companies unfortunately don't provide drivers with a cash float these days. |
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Post by crossscythe on Dec 15, 2023 14:44:48 GMT
(As an aside, Stagecoach don't seem to carry cash any more - first bus of the day often can't even give 40p change!) Companies unfortunately don't provide drivers with a cash float these days. That's absurd. A float with change should all be part of the customer service offered. It's definitely doable logistically, as drivers have been given floats since buses came about. |
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Post by crossscythe on Dec 15, 2023 14:50:48 GMT
I see they are trying to encourage people to buy on their mobile phones then, by charging a different tier for tickets bought in cash, onboard. 👎 Shame on them. Cash and paper tickets for the win. I've seen a few stories recently pointing out that the dwell time involved in handling paper ticket purchases, especially with cash, is a significant delay to some services. (As an aside, Stagecoach don't seem to carry cash any more - first bus of the day often can't even give 40p change!)
While I'm not a massive fan of mobile ticketing (I'd prefer a country-wide smartcard scheme or even reintroducing conductors on busy routes) I feel nudging those who are happy to be nudged over to a system which reduces delays isn't a terrible thing.
Card payments cause the most delays I find, either they have no money on it or the signal doesn't work. The First travel shop in Frenchgate and the customer service desks at Interchanges should be equipped to issue TravelMasters, especially as they are non-operator specific for the latter. I never really noticed it taking too long for a driver to print a ticket and enclose it in a cellophane sleeve. Most of the delays on buses come from traffic, road works and occasionally disruptive passengers. |
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Post by Mainline on Dec 15, 2023 15:53:04 GMT
Companies unfortunately don't provide drivers with a cash float these days. That's absurd. A float with change should all be part of the customer service offered. It's definitely doable logistically, as drivers have been given floats since buses came about. In all fairness it’s the customers responsibility to board with the correct change. It doesn’t make logistical sense for drivers to be carrying loads of change in case a customer hasn’t got change, and I feel this is more the case nowadays with the ability to use contactless card payments onboard. |
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Post by Mainline on Dec 15, 2023 15:56:52 GMT
I've seen a few stories recently pointing out that the dwell time involved in handling paper ticket purchases, especially with cash, is a significant delay to some services. (As an aside, Stagecoach don't seem to carry cash any more - first bus of the day often can't even give 40p change!)
While I'm not a massive fan of mobile ticketing (I'd prefer a country-wide smartcard scheme or even reintroducing conductors on busy routes) I feel nudging those who are happy to be nudged over to a system which reduces delays isn't a terrible thing.
Card payments cause the most delays I find, either they have no money on it or the signal doesn't work. The First travel shop in Frenchgate and the customer service desks at Interchanges should be equipped to issue TravelMasters, especially as they are non-operator specific for the latter. I never really noticed it taking too long for a driver to print a ticket and enclose it in a cellophane sleeve. Most of the delays on buses come from traffic, road works and occasionally disruptive passengers. The plastic ticket wallets are a completely different ballgame as opposed to contactless payments, especially given they are non-reusable. Smartcards are much more economically viable and are much quicker at boarding level than having the driver read every ticket. |
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Post by crossscythe on Dec 15, 2023 16:15:32 GMT
That's absurd. A float with change should all be part of the customer service offered. It's definitely doable logistically, as drivers have been given floats since buses came about. In all fairness it’s the customers responsibility to board with the correct change. It doesn’t make logistical sense for drivers to be carrying loads of change in case a customer hasn’t got change, and I feel this is more the case nowadays with the ability to use contactless card payments onboard. It's widely the standard policy in the customer service industry for the professional business to have a float of change. Logistically, this has worked for many years with drivers. Card transactions incur a fee for the company, which takes away from the profit. Mobile phones and contactless does not always work and the machine has to be reset after every attempt, which delays the bus as no one knows why the card was declined (well the skint students who are trying it on do). Buses have ran for years with cash only and a float of change and never suffered significant delays because of it. If the customer chooses to pay with cash, that should be their perogative. I assume you are unaware of the larger agenda with pushing for cashless society, digital dependency, controlled spending and the social credit system, which is what the World Economic Forum want. Studies show that cash use is on the increase again, TravelMaster should be aware of this and welcoming the use of cash. |
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Post by crossscythe on Dec 15, 2023 16:19:14 GMT
Card payments cause the most delays I find, either they have no money on it or the signal doesn't work. The First travel shop in Frenchgate and the customer service desks at Interchanges should be equipped to issue TravelMasters, especially as they are non-operator specific for the latter. I never really noticed it taking too long for a driver to print a ticket and enclose it in a cellophane sleeve. Most of the delays on buses come from traffic, road works and occasionally disruptive passengers. The plastic ticket wallets are a completely different ballgame as opposed to contactless payments, especially given they are non-reusable. Smartcards are much more economically viable and are much quicker at boarding level than having the driver read every ticket. The cost of a plastic wallet is miniscule, especially in comparison to hiring a team of IT experts/engineers to maintain, faultfind and fix the smart card/contactless system. Drivers often inspect tickets to prevent fraud and protect revenue. The timings of the bus are worked to account for this. It's worked fine for years. |
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Post by Mainline on Dec 15, 2023 16:47:18 GMT
In all fairness it’s the customers responsibility to board with the correct change. It doesn’t make logistical sense for drivers to be carrying loads of change in case a customer hasn’t got change, and I feel this is more the case nowadays with the ability to use contactless card payments onboard. It's widely the standard policy in the customer service industry for the professional business to have a float of change. Logistically, this has worked for many years with drivers. Card transactions incur a fee for the company, which takes away from the profit. Mobile phones and contactless does not always work and the machine has to be reset after every attempt, which delays the bus as no one knows why the card was declined (well the skint students who are trying it on do). Buses have ran for years with cash only and a float of change and never suffered significant delays because of it. If the customer chooses to pay with cash, that should be their perogative. I assume you are unaware of the larger agenda with pushing for cashless society, digital dependency, controlled spending and the social credit system, which is what the World Economic Forum want. Studies show that cash use is on the increase again, TravelMaster should be aware of this and welcoming the use of cash. The machine doesn't have to be reset after every attempt, the card payment is simply cleared off and the ticket button pressed again, not entirely sure where you've got that idea from. I'm talking factually, not taking into account far-fetched conspiracy theories surrounding the use of credit and debit cards. We're in the 21st Century. Personally, I find it much easier to not carry cash and instead use my bank card(s) wherever I go but I understand not everyone wants to do that and prefers to carry cash. However, a simple bit of common sense would suggest to the average person to board with correct change, particularly early in the morning - it's not as if nipping into a shop to get change before you board a bus is rocket science. |
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Post by Mainline on Dec 15, 2023 16:51:21 GMT
The plastic ticket wallets are a completely different ballgame as opposed to contactless payments, especially given they are non-reusable. Smartcards are much more economically viable and are much quicker at boarding level than having the driver read every ticket. The cost of a plastic wallet is miniscule, especially in comparison to hiring a team of IT experts/engineers to maintain, faultfind and fix the smart card/contactless system. Drivers often inspect tickets to prevent fraud and protect revenue. The timings of the bus are worked to account for this. It's worked fine for years. The cost of a single plastic wallet may be miniscule, however the amount of week tickets purchased multiplied by weeks in a year over x amount of years adds up to a lot of money. It is much easier to have a reusable smartcard that can be loaded with a new ticket each week, conveniently can also be done online at home. In addition, you've also got the mobile apps from larger operators First and Stagecoach on which you can buy the multi-operator tickets as well as their own. Again, referring back to my previous comment, we're in the 21st century. What's the problem with keeping up with technology and modernising the way we do things? You could argue using newspaper and fag packets instead of paper works fine, it doesn't mean we shouldn't try and advance on that. |
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